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Terms and Conditions

Terms and Conditions

Last Updated: April 12, 2026

Welcome to XalaTech. By accessing our website and using our IT services, you agree to comply with and be bound by the following terms and conditions.

Services

XalaTech provides Managed IT Services, Cybersecurity, Cloud Solutions, and Consulting. All services are subject to the specific service level agreements (SLA) provided at the time of engagement.

30-Day Satisfaction Guarantee

We are confident in our proactive IT support. If for any reason you are not satisfied with our services during the first thirty (30) days of your contract, you may cancel your agreement without further obligation.

Use of Website

The content on this website is for your general information and use only. It is subject to change without notice. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Intellectual Property

All logos, trademarks, and content displayed on this site are the property of XalaTech or its licensors. You may not reproduce or distribute any material from this site without prior written consent.

Limitation of Liability

XalaTech shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or website, including but not limited to data loss or system downtime.

Governing Law

These terms are governed by and construed in accordance with the laws of the District of Columbia, USA.

Contact Information

For any questions regarding these Terms, please reach out via our contact page.

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Walid Wardak

CEO & Founder

Walid Wardak is the CEO & Founder of Xala Tech. He leads the organization with a focus on technological innovation, IT solutions, and the delivery of reliable services to clients. Having more than 25 years of experience in the field of IT, Cyber Security, and networking, and have achieved numerous industry certifications.


As Chief Executive Officer and Founder of Xala Tech, Walid leads the vision, strategy, and growth of a dynamic IT Service Provider dedicated to delivering secure, scalable, and innovative IT solutions. With deep expertise in infrastructure, cloud services, and cybersecurity, Walid established the company to help organizations modernize their technology environments and operate more efficiently. Under Walid’s leadership, the company has built a reputation for reliability, client-focused service, and technical excellence. Passionate about empowering businesses through technology, Walid continues to drive innovation, foster strong partnerships, and position the organization for long-term success in a rapidly evolving digital landscape.