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Managed IT Services Pricing

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Our Great Managed IT Pricing​

Xala Technology offers clear managed IT services pricing for businesses and nonprofit organizations across Washington DC and the DC Metro area. Our flat monthly IT support packages give you access to a dedicated technology team without the expense of building a complete in-house IT department.

Our managed platform automates routine network maintenance, security monitoring, software updates, and system checks. When your employees need assistance, our expert help desk is only a call or click away. Many technical issues can be diagnosed and resolved remotely, reducing delays and the need to wait for an on-site technician.

Each managed IT plan is designed to help your organization control technology costs while improving security, reliability, efficiency, and employee productivity. Proactive monitoring and maintenance help prevent recurring problems, reduce downtime, and keep your workstations, servers, firewalls, and network devices operating smoothly.

Your monthly plan can include managed IT support, help desk services, cloud management, backup and disaster recovery, network security, patch management, monitoring, and strategic technology guidance. With predictable flat-fee pricing and clearly defined services, you always know what support is included.

Managed IT Pricing​

Xala Technology gives your organization access to a complete IT department through one centralized managed system, automating network maintenance, security monitoring, patching, and system management while providing fast, knowledgeable help desk support whenever your team needs it.

Per month

Basic IT

Pricing includes coverage per user

  • 24/7 System Monitoring
  • 5 Hours Onsite Support
  • Annual Risk Assessment
  • Cloud Platform Mgmt.
  • Disaster Recovery Testing
  • Inventory Reporting
  • IT Advisory Services
  • Monitoring & Remediation
  • Network Troubleshooting
  • Office365 Licenses Mgmt.
  • Office365 Security Mgmt
  • Procurement Services
  • Realtime Vulnerability Mgmt.
  • Security Management
  • Secure Remote Support
  • Servers Patch Management
  • Software App. Support
  • System Patch Management
  • System Troubleshooting
  • VPN and Multi Site Support
  • IT Eguipment Recycling Services
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Per month

Enhanced IT Care
Pricing includes coverage per user
  • Standard Plan Included
  • 10 Hours Onsite Support
  • Antivirus Protection
  • Email Spam Filter
  • Managing Vendor Escalation
  • Network Equipment Patching
  • Proactive Network Mgmt.
  • Security Patches & Updates
  • Servers Backup & Recovery
  • Third Party Patch Mgmt.
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Per month

Total IT Care
Pricing includes coverage per user
  • Enhanced Plan Included
  • Unlimited Onsite Support
  • Advacned Endpoint Detection & REsponse (EDR)
  • AI-Based Email Antivirus
  • Offsite Server Backup
  • After-hours Emergency Coverage
  • Next Generation Antivirus Protection
  • Cloud 2Factor Auth. for Office 365
  • Cloud Platform Management & Monitoring
  • Office365 / GSuite Alert Monitoring
  • Dark Web Monitoring for Domains
  • Equipment Inventory & Warranty Management
  • Office 365 Security Management
  • Technology Planning & Recommendations
  • Web Content Filtering
  • Quarterly Office365 Security Scan & Reporting
  • ...more
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Don’t Risk Your Business Reputation; Stay Compliant and Secure 24/7.

Xala Tech simplifies complex compliance requirements, supports your audits, and protects sensitive data-reducing risk and giving your organization peace of mind.
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Contact Xala Tech

Walid Wardak

CEO & Founder

Walid Wardak is the CEO & Founder of Xala Tech. He leads the organization with a focus on technological innovation, IT solutions, and the delivery of reliable services to clients. Having more than 25 years of experience in the field of IT, Cyber Security, and networking, and have achieved numerous industry certifications.


As Chief Executive Officer and Founder of Xala Tech, Walid leads the vision, strategy, and growth of a dynamic IT Service Provider dedicated to delivering secure, scalable, and innovative IT solutions. With deep expertise in infrastructure, cloud services, and cybersecurity, Walid established the company to help organizations modernize their technology environments and operate more efficiently. Under Walid’s leadership, the company has built a reputation for reliability, client-focused service, and technical excellence. Passionate about empowering businesses through technology, Walid continues to drive innovation, foster strong partnerships, and position the organization for long-term success in a rapidly evolving digital landscape.